Terms of service

TERMS OF SERVICE

By accessing and using the Vivienne Gold website, you agree to be bound by these Terms of Service.

PRODUCT INFORMATION

We make every effort to accurately display our products, descriptions, and images. However, colours and appearance may vary slightly depending on device settings and photography.

PRICING

All prices are displayed in Australian Dollars (AUD).

Vivienne Gold reserves the right to change prices at any time without notice.

ORDERS

We reserve the right to refuse, cancel, or limit orders at our discretion, including where pricing errors, stock discrepancies, or suspected fraudulent activity occur.

INTELLECTUAL PROPERTY

All content on this website, including logos, branding, text, product descriptions, images, graphics, and designs, remains the property of Vivienne Gold and may not be reproduced without written permission.

LIMITATION OF LIABILITY

To the extent permitted by law, Vivienne Gold shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes rights available under Australian Consumer Law.

GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia.

CONTACT US

We would love to hear from you.

Whether you have a question about an order, a product, shipping, or returns, our team is here to help.

Email: Laura@vivienne-gold.com

Business Hours:
Monday to Friday
9:00am – 5:00pm AEST

We aim to respond to all enquiries within 2 business days.