Frequently Asked Questions about Waterproof Jewellery

At Vivienne Gold, we create timeless waterproof jewellery designed for modern Australian women. Our collections feature premium 316L stainless steel with an 18K PVD gold finish, offering elegant everyday jewellery that is durable, tarnish resistant and designed to complement every lifestyle. Explore answers to our most common questions about waterproof jewellery, stainless steel jewellery, PVD gold plating and jewellery care.

Jewellery Materials & Quality

What is Vivienne Gold jewellery made from?

Vivienne Gold jewellery is crafted from 316L stainless steel and finished with a luxurious 18K PVD gold coating.

316L stainless steel is a premium-grade material known for its durability, corrosion resistance and suitability for everyday jewellery. The 18K PVD gold finish provides the beautiful appearance of gold while creating a more durable alternative to traditional gold-plated jewellery.

What does waterproof mean?

Our jewellery is water-resistant and suitable for everyday wear, including showers and swimming. However, we recommend removing your jewellery before prolonged water exposure or activities like hot tubs or saunas, as extreme heat and chemicals can affect the PVD coating over time.

Will my jewellery tarnish or fade?

Vivienne Gold jewellery is designed to resist tarnishing and fading. The 18K PVD gold coating is highly durable and resistant to oxidation. However, like all jewellery, it may gradually fade with time and heavy use. Regular care and maintenance will help preserve its lustre.

Is Vivienne Gold jewellery hypoallergenic?

Yes! 316L stainless steel is hypoallergenic and nickel-free, making it suitable for sensitive skin. Many customers with metal allergies find our jewellery comfortable to wear.

Care & Maintenance

How should I care for my Vivienne Gold jewellery?

To keep your jewellery looking beautiful:

• Store in a cool, dry place away from direct sunlight
• Avoid exposure to harsh chemicals, perfumes, and lotions
• Remove before swimming, showering, or exercising
• Clean gently with a soft, dry cloth
• Avoid abrasive materials or rough handling

Can I wear my jewellery while exercising?

We recommend removing your jewellery before intense exercise or sports. Sweat and friction can accelerate wear on the PVD coating. For everyday activities, our jewellery is durable enough to handle normal wear.

Shopping & Shipping

How long does shipping take?

Standard shipping typically takes 5-7 business days within Australia. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes! We ship worldwide. As we are based in Australia, shipping times can vary.

What is your return policy?

Please refer to the Refund policy which can be found on the bottom toolbar.

Do you offer gift wrapping?

Yes! We offer complimentary gift wrapping on all orders. You can select this option at checkout.

Sizing & Fit

How do I know what size to order?

We provide detailed sizing guides for each product. Please refer to the product page for specific measurements. If you're unsure, our customer service team is happy to help!

Still Have Questions?

If you can't find the answer you're looking for, please don't hesitate to contact us at laura@vivienne-gold.com or through our contact form. We're here to help!